TEST RIDE & RETURN POLICY ON SADDLES IN CURRENT INVENTORY - Every saddle In stock has a 7 day ride/fit guarantee. If you ride it and decide its not right for you, return it for a refund minus shipping fees. I have new and demo saddles in inventory available for you to RIDE.
Credit card companies charge their fees to the merchant up front, and do not refund the fees if merchandise is returned. Because of this, I have had to implement a 5% restocking fee for returns when the purchase is made with a credit card. I apologize for this inconvenience. No restocking fee applies with check or money order purchases on saddles. If you still prefer to use a credit card and want to avoid the possible 5% fee, we do accept PayPal.
CUSTOM SADDLE ORDERS are NON REFUNDABLE. I do my best to make certain your custom saddle is perfect the first time. However if I miss something, I will repair or exchange at my discretion. Please contact me for more information.
RETURN POLICY (EXCEPT SADDLES) - Returns are accepted within 15 days of purchase on all unused merchandise. You will be refunded the purchase price less shipping and less 5% restocking fee. Damaged or otherwise imperfect merchandise will be refunded or exchanged, per customer request.
PAYMENT METHODS - We accept PayPal, Visa and MasterCard (requires calling us direct), or personal checks. If paying by check, the check must clear before the merchandise is shipped or the custom saddle is started.
IMPORTANT INFORMATION
where trail riders come for saddles!